Help

Questions asked most often before signing in or starting an application.

I work for a Principal. Where do I sign in?

The same Sign in control at the top of this page.

I am both an Agent and I work for a Principal.

You sign in separately for each. Your Agent record uses NINOnline; your work account uses your work email address and password.

Do I need an account to check an Agent?

No. Any citizen can find or check an Agent without an account.

I have forgotten my NINOnline PIN.

Reset it with NGDigital. AgentReady4.0 cannot see or reset it.

Does it cost anything to apply?

There is an application fee, shown before you pay. Paying does not guarantee appointment.